Do I get a proof before you print?
Yes. Every order gets a free digital proof, and nothing prints until you approve it.
What file types do you accept?
AI, EPS, PDF and SVG are best. High-resolution PNG or JPG (300 dpi) also works. No artwork yet? Tell us your idea and we can help with design (design pricing coming soon).
How long does it take?
Custom-made items are usually ready within 2–4 business days after you approve your proof. In-stock items are ready or shipped the same or next business day when possible. Simple vector re-creations are usually ready the next business day, while complex work, like a vehicle drawn from a photo, takes 1–2 weeks depending on the artist's schedule. Rush service may be available, so just ask.
Are your stickers and decals waterproof and outdoor-rated?
Yes. Our printed stickers are laminated and our cut vinyl is outdoor-rated. Outdoor life depends on the material and placement, and we're happy to recommend the right option.
Do you ship?
Yes. In-stock items ship the same or next business day when possible via Canada Post. Made-to-order items ship once they're ready, usually within 2–4 business days after proof approval. Within Canada, standard shipping is a flat $5 on orders under $50 and free on orders of $50 or more. Vehicle graphics and signs always ship free. Express shipping is available for $20. Local customers can always choose free pickup in Didsbury. See Local Pickup.
Can you install vehicle graphics?
Yes. Choose Installed in shop (Didsbury) on eligible products and we'll contact you to book a time.
What if something's wrong with my order?
Contact us right away and we'll make it right. Because every item is custom-made, we can't accept change-of-mind returns once a proof has been approved.
How do I reorder?
Sign in to your account to see past orders, or contact us with your order number. We keep your artwork on file.